We’ve won the Retirement Living Standards Award

The award was presented by the Pension and Lifetime Savings Association and judged on how we communicate the Retirement Living Standards to our Defined Contribution (DC) members using innovative online tools and compelling communications. 

Our approach to promoting the standards has always been focused on making the information accessible and engaging, helping members think about their financial future and whether their pension savings plans are on track.

We’ve achieved this with a variety of engagement activities across multiple channels and at various touch points in the member journey, including: 

• Interactive video quiz and pension savings tool
• annual benefit statements
• personalised video benefit statements
• educational website for DC savers
• live pension planning webinars
• articles and member newsletters

This is the second award we’ve won in the space of a week following last week’s Money Age award-win for Pension Provider of the Year 2023. 

Philip Smith, TPT's DC Director commented:

"Helping our members understand their pension savings options in a simple easy to understand way is a key objective for TPT. Working with the PLSA Retirement Living Standards enables us to provide tools that use simple rules of thumb that members can understand and engage with. We're delighted that the PLSA has recognised our work and we look forward to continuing to integrate the standards as as we continue to invest in our digital member experience."